About Reliable HOU HVAC Services 

Mission 

Our mission is never to accept past performance as good enough, which results in high levels of respect from our community. We are striving for new levels of excellence, giving an unmatched client experience and a rewarding environment for our employees to succeed.

Vision

Everyone in HOU HVAC does their best to make the company the unquestioned leader in all points related to heating, cooling, ventilation, filtration, and energy. Such a view drives us to become the premier HVAC service provider that sets high unmatched standards for others – providing quality, value, and customer satisfaction.

Values 

Our technicians will do the right things whatever it takes, wherever it is needed, looking beyond to raise the bar and serve with excellence. We are always professional, courteous, understanding, eager, and enthusiastic. The team maintains ethical standards with customers, suppliers, and employees.

Goals

• Care about the customer more than anybody else;
• Never miss a chance to exceed the expectations;
• Listen to the client, maintain the highest level of service possible;
• Hold each party accountable for the results of every action;
• Say “No” to compromised ethical standards;
• Listen to our people who perform the work – they’re the experts;
• One for all and all for one` attitude, encouragement, support for all parties. 

Alicia Hawks, Sales Coordinator 

Alicia joined the company with more than six years of industry experience. Her focused ability to understand customer’s needs allows Alicia to customize each request. She invests in each project with devotion and attention to details, recognizing their importance. This lady is always here to assist each and every valued customer and offer the best affordable solutions. 

George McWilliams, HVAC Service Technician

George got in on the ground floor of our company. He is second to none to inspect, maintain, repair, or replace worn or defective parts, clean the duct, and improve faulty wiring. He knows literally everything about testing, balancing, adjustment. Be sure, after letting you know about all system malfunctions and the reasons for failures, George gets the issue solved right.

Alfonso Escudero, Lead HVAC Installer 

Alfonso is a rockstar of heating and air conditioning systems installation to the manufacturer’s standards. He has the technical aptitude and drives to get the job done as soon as possible without quality loss. If you want to get a notion of a professional attitude and appearance, look at this exceptional guy running his job – he demonstrates it at all times. 

Jacob Vance, Senior Mechanical Engineer 

Jake has an unparalleled talent for multitasking, being fond of complex electrical components, wiring radiant heating systems, and solar panels. He takes full responsibility for detailed phases of engineering work on our major projects and total engineering work on projects of smaller scope. Jake makes a good fist of the most complex tasks with HVAC-specific aspects.