Frequently Asked Questions

About HOU HVAC Service

Whether it is a night, a national holiday, or a weekend, you shouldn’t worry, as our HVAC service experts are available 24/7 to get your comfort system back up and running.
We provide you with a warranty on all supplied parts, equipment, and craftsmanship, but if you are not satisfied with our services we will refund all of your money.
You choose, our goal is to make the transaction as simple as possible for all customers, either they want commercial or residential service. We expect to get paid when the job is done.
Our ethics code ensures respect for you, your home, and your property. Our technicians wear shoe covers and place protective mats, leaving everything clean after serving.
If you need an air conditioning unit or furnace replacement, we remove the old equipment and take care of its disposal, recovering any refrigerant of old ACs, and disposing of this properly as per EPA guidelines.

About HVAC System

Our service will include a detailed inspection of a knowledgeable technician for a free estimation of the condition of your ductwork, insulation, refrigerant piping, electrical service, wiring, thermostat, condensate piping, flue piping and terminations, chimney liner, slabs, filter, driers, registers, grills, drain pans, and evaporator coil.
We recommend scheduling our technician for visual inspection annually to spot potential problems before they turn into costly challenges.
The spring is an ideal time to schedule AC service, while the fall is better to get the furnace serviced, so it is optimal to call our expert twice a year.
Schedule our seasonal service for changing the air filter, checking the thermostat, and cleaning the ductwork before the cold sets in and it has to kick into high gear.
You don’t need a service plan if your HVAC system is still under warranty, and in other cases, it is recommended for smooth work of all units, lowering utility bills, extending the life of your equipment.
Without proper care, comfort systems last 10 years or less, while a properly installed and well-maintained HVAC unit lasts 15 - 25 years on average.
Sure, you should clean and replace your filters frequently, take care of the blower to stay in the “on” position to let the system heats and cools more evenly, install shades, drapes, shutters, or screens on windows to avoid extreme sunlight.
If your unit is more than 10 years old, consider replacing it, as the repair bill may exceed 30% of the cost of a new AC and furnace combo. It’s all about energy efficiency and cost savings.
Not always, the degree of complexity depends on how skilled the technicians are and whether they should resize the ductwork for better performance and efficiency of the unit.
In some cases, some parts saved and reused will reduce the cost of the total bill, just ask our experts to inspect your existing equipment before the replacement is done.
Don’t think that a central HVAC system is too much for you, as it is a handy way to keep comfort, additionally, it is running the best overall for air purity and humidity control.

About AC

Yes, AC needs to be cleaned, and the filter replaced once a year for the HVAC system to run efficiently.
Contact us to get a free quote to help you decide on the best system to fit the most specific needs in terms of local climate, building conditions, size, and the number of rooms.
Our experience shows that two unique and innovative air conditioning units that are all but guaranteed to save you the most money are the Coolerado Cooler and the Ice Bear 20.
The top reasons are unsealed home, leaking ductwork, insufficient attic insulation, old cooling equipment, the absence of thermostat adjustment, and an incorrectly sized air conditioning unit. You’ll get the exact answer and recommendations after the detailed inspection.

About Heating and Furnace

From a wide variety of thermostats on the market today we recommend choosing the programmed one to help save on energy. Consider getting a WI-FI capable thermostat that you control from the smart device for more convenience.
The average temperature setting is 78°-80° for summer and 70°-72° seems to be the most common setting in winter. Avoid drastic temperature changes and don’t set it back more than 5° in order not to make the unit work harder.
The easiest way to find out the size or capacity of your existing heating system is to look at the picture of a label on the surface with an Input BTU number. The size of your new system should factor in the type of insulation, the number of heat-producing appliances, climate, humidity levels, total square footage of your home, the direction your home faces, its number of windows.
You can easily reduce your costs with a more efficient form of heat, a heat pump system may be your perfect solution, that replaces both your standard furnace and air conditioner and keeps your home comfortable all year round.
We recommend High efficiency (90 to 95%), as choosing a higher efficiency increases the cost of the project, but saves on energy bills, but the decision is still yours.
At HOU HVAC, we want to answer all your questions to help you choose the best option for your home and lifestyle. Talk to our expert today for additional information and find out what is right for your home!